Distribution Channel

I want to register as a Santillana customer.

What can I see and do on the Clients website?

I am a customer, but I forgot my password.

I want to place an order for Santillana books, but I don’t have a customer contract.

I placed an order, and I want to check its status and estimated delivery date.

What can I do if I have received a defective book?

I want to return surplus books—how and until when can I do it?