To process a return as a teacher, please submit the form located below this FAQ section, selecting the option “Order Tracking and Returns” and listing the books you wish to return, along with their ISBN, as well as a photo or PDF of the delivery note you received when they were sent to you. 

For returns from mainland Spain, the Balearic Islands, Ceuta, or Melilla, the package must be sent to ÍTACA, S.L., at Avenida del Majuelo, 34, (P.I. La Postura) 28343 – Valdemoro (Madrid).  

For returns from the Canary Islands, the package must be sent to Calle El Procesador, 7 (P.I. Ajimar-Jinámar), 35220 – Telde (Las Palmas). 

IMPORTANT: The package exterior or shipping label must clearly display the phrase "PROFESSOR RETURN." 

Once we receive and process your return, we will refund the amount to the card used for the original purchase. 

To process a return as an educational institution, please submit the form located below this FAQ section, selecting the option “Order Tracking and Returns.” Provide your customer account number, the number of packages to be returned, the pickup address, a contact person, their phone number, and the preferred pickup time. Within a few days, we will arrange for a courier to collect your return.